How Emotional Intelligence Drives Team Performance

In today's complex work environment, emotional intelligence (EQ) isn't just a nice-to-have - it's a crucial driver of team performance. Recent research has shed light on just how impactful EQ can be in the workplace.

Many studies now show managers with high emotional intelligence are more likely to have teams with high job satisfaction and performance. The research showed a significant positive correlation between a leader's EQ and team outcomes.

But what exactly is EQ, and how does it translate to better outcomes? According to Daniel Goleman, a pioneer in this field, emotional intelligence comprises: self-awareness, self-regulation and self management, and social awareness and relationship management.

The basic equation goes, higher EQ = better managers.

Here are some practical ways managers can boost their EQ:

• Practice active listening: Focus on understanding, not just responding

• Recognise and manage your own emotions: Take a pause before reacting

• Cultivate empathy: Try to see situations from your team members' perspectives

• Develop conflict resolution skills: Address issues head-on with a focus on solutions

The impact of these skills is significant. A report by the World Economic Forum predicts that emotional intelligence will be one of the top 10 job skills required by 2025. Other research shows emotional intelligence is a strong predictor of performance, explaining 58% of success in all types of jobs.

High EQ isn't about being 'soft' - it's about being smart about people. In a world where teamwork and adaptability are increasingly crucial, emotional intelligence is truly a superpower.